Services

Integration & Automation

Unify video, access, perimeter, and incident workflows so your operators see one operating picture, not five disconnected tools.

Automate incident workflows: alerts, routing, prioritization, playbooks, and audit-ready reporting.
Build integration the same way we build systems: tested, versioned, and supported long-term.
Connect VMS, ACS, PIDS, PSIM/SOC, and identity systems using open APIs and standard protocols.
Where this shows up

Integration is how security becomes an operating system.

Most environments already have cameras, doors, sensors, and logs. We connect them into real response workflows, then keep them stable as platforms evolve.

Access + elevators + entries

From elevator control middleware (for example, BraXos) to turnstiles and intercoms, we extend your ACS decisions into real movement control, with life-safety failover.

Command & control (PSIM/SOC)

We evaluate and integrate platforms that unify alarms, video, access events, and procedures. This reduces response time and lowers training burden across regions.

Data consolidation & migrations

When systems are fragmented, we normalize data (credentials, groups, schedules, devices) into a clean model for cutovers, upgrades, and unified operations.

What it is

Integrations that survive upgrades, expansions, and real operations.

We design integration like a product: clear requirements, repeatable patterns, a test plan, and documentation your team can actually use.

If you are dealing with siloed systems, manual incident handling, inconsistent SOPs, or unreliable alerting, this is the workstream that fixes it.

We prioritize open standards (APIs, OSDP, syslog, SNMP) and build around long-term maintainability, then support it under managed services.

What you get

A working integration, not a diagram.

Deliverables are designed for adoption, auditability, and longevity.

Automation & workflows

  • Alarm prioritization, routing, and escalation rules.
  • Notifications via email and SMS hooks, plus system-native alerting.
  • Operator playbooks aligned to SOPs (what to do, when, and how).

Integration architecture

  • Event flows, dependencies, and failure modes (what happens when a dependency is down).
  • Security model: roles, least privilege, credentials and keys, rotation policies.
  • Version plan for platform upgrades and firmware changes.

Reporting & compliance support

  • Audit trails: access logs, incident timelines, and exports.
  • Evidence packages that make audits less painful.
  • System health monitoring (including SNMP patterns where appropriate).
How we deliver

A repeatable method that keeps integration honest.

Use this strip to explain how you move from discovery to delivery in a way that feels predictable and grounded.

Build
Implement APIs and middleware, normalize data, and configure routing and automation in target platforms.
Design
Define event models, workflows, permissions, data requirements, and upgrade strategy.
Discover
Workshops to capture use cases, current-state systems, constraints, and success criteria.
Operate
Monitoring, documentation, and ongoing changes under managed services, with no handoff.
Validate
Test against real scenarios in a sandbox, then promote to production with a cutover plan.
Protocols & patterns

Hardware/Software Interfacing

We integrate using the same practical set of tools you outlined: REST and SOAP APIs, webhooks, syslog, SNMP monitoring, and secure network patterns. The result is integrations that are observable, supportable, and auditable.

  • APIs: REST (JSON), SOAP (XML), GraphQL where applicable, webhooks for event push.
  • Access: OSDP where possible for secure reader-channel communications, with migration planning from Wiegand.
  • Identity alignment: role models, lifecycle hooks, SSO patterns (for example, SAML and IdP-driven flows).
  • Telemetry: syslog and SIEM patterns, plus SNMP for device health and capacity planning.
Common integration targets
  • Elevators (role-to-floor mapping via middleware)
  • Genetec Security Center (access, incidents, LPR, video)
  • Perimeter sensors, gunshot detection, intercoms, turnstiles
  • PSIM and SOC workflows (incident timelines, playbooks, exports)
  • Visitor management + credentialing (badges, mobile credentials)
Examples we've delivered

Integration outcomes that change day-to-day operations.

Our history includes repeatable wins in complex, security-sensitive environments.

Data consolidation for unified access

Extract, transform, load (ETL) pipelines plus sandbox validation to migrate fragmented access systems into one scalable platform, reducing downtime and standardizing policies.

Elevator control integration

Middleware-driven floor control that extends your ACS decisions into elevators. Role-based floor activation includes life-safety overrides and rapid access changes.

PSIM evaluation & rollout planning

Structured requirements, vendor demos, comparison matrices, 5-year TCO, and phased rollout recommendations centered on faster response and audit-ready reporting.